Silent Call Procedure
Massachusetts 9-1-1 Telecommunicators Can Respond To Silent Calls
If you need to call 9-1-1 and you are unable to speak for reasons such as physical disability, domestic violence, home invasion, no access to a TTY or a language barrier, follow these simple instructions using a touch-tone telephone:
- If you need the Police, press 1.
- If you need the Fire Department, press 2.
- If you need an Ambulance, press 3.
Only available from a wire line touch-tone phone in Massachusetts.